HQVillage Cookie Policy

HQVillage uses cookies, mobile device identifiers, tracking URLs, log data and similar technologies to provide, protect and improve the HQVillage Platform. This Cookie Policy (“Policy”) supplements HQVillage’s Privacy Policy and explains how and why we use these technologies, and the choices available to you.

Why HQVillage uses these technologies

We use these technologies for a number of purposes, for example:

To enable you to access and use the HQVIllage Platform and Payment Services.
To enable, facilitate and optimise the operation of and access to the HQVIllage Platform.
To better understand how you navigate and interact with the HQVIllage Platform and to improve it.
To provide you with personalised advertising (e.g. on the HQVIllage Platform, in emails and on third party websites).
To show you more relevant content (e.g. advertising).
To monitor and analyse the performance, operation and effectiveness of the HQVIllage Platform and HQVIllage advertising.
To enforce the legal agreements governing the use of the HQVIllage Platform.
For fraud detection and prevention, to ensure reliability and security, and for investigations.
For purposes of customer service, data analysis, research, product development and regulatory compliance.


When you visit the HQVIllage Platform, we install cookies on your computer. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify the browser you are using or to store information or settings in your browser. Cookies allow us to recognise you when you return to pages you have previously visited. They also help us provide you with a personalized experience and may enable us to detect certain types of fraud. In many cases, the information we collect using cookies and other tools is used in forms that are unidentifiable and do not reference personal information. For example, we may use the information we collect to better understand website traffic patterns and optimize our website experience. In some cases we associate the information we collect with your personal information using cookies and other technologies. Our business partners may also use these tracking technologies on the HQVIllage Platform or engage third parties to track user behaviour on our behalf.

There are two types of cookies used on the HQVIllage Platform: (1) “session cookies” and (2) “persistent cookies”. Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser and can be used again the next time you access the HQVIllage Platform.

In many cases you can manage your cookie preferences and disable the use of cookies and other data collection technologies by adjusting the settings on your browser. Because all browsers are different, please visit the “Help” section of your browser to learn about your cookie preferences and other privacy settings that may be available. Choosing to remove or decline cookies or delete local storage space may affect the features, availability and functionality of the HQVIllage Platform.

Flash cookies

We may use flash cookies, also known as Local Stored Objects and similar technologies to personalise and enhance your online experience. A flash cookie is a small data file installed on a computer that uses Adobe Flash technology. Adobe Flash Player is an application that enables the rapid development of dynamic content, such as video clips and animation.

We use flash cookies to personalise and enhance your online experience and to provide content for Flash players. We may also use flash cookies for security purposes, to collect certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage flash cookies, visit the Adobe website.

If you disable flash cookies or other similar technologies, you may not have access to certain product content and features, such as having your device remember an Ad that was displayed during a previous visit.

Pixel Tags, Web Beacons and Tracking URLs

Pixel tags, web beacons, and tracking URLs are small graphic images and/or small blocks of code embedded in website pages, ads, or our emails that allow us to determine whether you have performed a specific action, such as accessing certain pages or opening an email. These tools help us measure the response to our communications and improve our web pages and promotions.

Server logs and other technologies

We collect many different types of information from server logs and other technologies. For example, we collect information about the device used to access the HQVIllage Platform, the type of operating system, browser type, domain and other system settings, as well as the language used by the system and the country and time zone in which the device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier required by devices to identify and communicate with each other over the Internet. We may also collect information about the website you visited before accessing the HQVIllage Platform and the website you visited after leaving the HQVIllage Platform. These tools help us improve your user experience and provide our services.

Device information

We may use device information to authenticate users. For example, we may use your IP address, browser information, or other data provided by your browser or device to identify the device you use to access our platform. We may also use these device-related techniques to associate you with the different devices you use to access our content, including for fraud defense purposes and to better target advertising.

Third Parties

Third parties, including Facebook, install technologies such as pixels and SDKs on the HQVIllage Platform. These technologies (1) help us analyze how you use the HQVIllage Platform, such as by annotating the third-party services you come from, (2) market and advertise HQVIllage services on the HQVIllage Platform and third-party websites, (3) help us detect or prevent fraud or conduct risk assessments, and (4) collect information about your activities on the HQVIllage Platform, other sites and/or the advertisements you click on. For example, to help us better understand how users use the HQVillage Platform, we work with several analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics purposes, you can install the Google Analytics opt-out browser by clicking here.

Third parties, including Facebook, may also use these tracking technologies to collect or receive information from the HQVillage Platform and other sites, and use this information to serve you more relevant advertisements and measure the effectiveness of those advertisements both on the HQVillage Platform and on other websites and online services. The targeting and advertising cookies we use may include Google and other advertising networks and services that we use from time to time. For more information about how Google handles data in its advertising products, read here. For more information about targeting and advertising cookies and how to disable them, visit the Network Advertising Initiative opt-out page, the Digital Advertising Alliance opt-out page, or http://youronlinechoices.eu. To disable Google Analytics for display advertising or to customise Google Network Ads, you can visit the Google Ads settings page. To the extent that advertising technology is integrated into the HQVillage Platform, you may receive advertising content despite your request not to receive personalised advertising. In this case, the advertising content will not be tailored to your interests. Furthermore, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms. Users can disable the collection and use of information for ad targeting by updating their Facebook account ad settings and contacting dpo@well-fare.cloud with a description of the request and validation information.

Third Party Social Plugins

The HQVillage Platform may use social plugins provided and managed by third parties, such as the Facebook Like button. As a result, you may send third parties the information you display on a particular part of the HQVillage Platform. If you are not logged into your account through the third party, the third party cannot know your identity. If you are logged into your account through the third party, the third party may be able to link information or actions related to your interactions with the HQVillage Platform to your account with the third party. We encourage you to review the third party’s privacy policy to learn more about its data practices.

User choices

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies by visiting the “Help” section of your browser’s toolbar. Although you can disable the use of cookies through your browser settings, the HQVillage Platform does not currently respond to the “Do Not Track” signal in the HTTP header of your browser or mobile application due to a lack of standardization as to how that signal should be interpreted.

Flash cookies work differently than browser cookies and the cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, visit Adobe’s website and make changes to the global privacy settings panel.

Your mobile device may allow you to control cookies through settings. See your device manufacturer’s instructions for more information.

If you choose to decline cookies, some parts of the Platform may not function as intended or at all.